Chart of the Month–What’s holding back digital upskilling in biopharma?

October 2025, our CHART of the MONTH

This year’s Maturometer™ report shows that many organisations still struggle to build digital and omnichannel capabilities – not just because of limited time and budgets, but also cultural resistance and lack of leadership support.

The biggest barrier? A simple lack of priority, with resistance to change among employees close behind. Together, these factors risk leaving staff underprepared to meet the growing expectations of customers.

To move forward, companies will need more engaging and impactful training, supported by clear roadmaps and stronger leadership commitment.

Keen to find out more about how these and other insights can help guide your organisation toward greater relevance and long-term success? Download your free copy of the full 2025 Maturometer report.

For more information on how our omnichannel consulting services and products can help address your training, capability-building, and change management challenges, please get in touch.

Chart of the Month is an ongoing series in which we highlight an interesting chart or statistic from our Navigator365™ and Maturometer™ research, and offer a brief commentary on what this can tell us about trends in customer engagement in the life sciences. Check our previous Chart of the Month here!